Keyholding Services

How do I protect my business?

With our dedicated 24 hour service, your alarm activation is dealt with by Surety Keyholding Limited. On Surety Keyholding Ltd being notified by the central station, we will attend your property immediately and promptly and conduct an external search of the property. We will then enter your property and silence the alarm and conduct a further search of the internal premises. We check for signs of intrusion and/or areas which may have triggered the alarm. We would then examine the area of the activation, the problem would be rectified and the alarm system reset and the property re-secured. WE WILL NOT LEAVE YOUR PREMISES UNTIL THIS HAS BEEN CARRIED OUT – see Surety Keyholding Ltd Guarantee. On the next working day, in business hours, a member of our team would contact you to follow up on the report and ensure everything was carried out to your satisfaction.

Questions to ask yourself:

Would you recommend your current keyholder to other businesses and contacts?

Upon reflection, are you receiving an efficient, fair and friendly service?

If you answered no to either or both of these questions then please contact us to take the first step towards a company that exceeds customer expectations.

Police Requirements

The ACPO Policy (Association of Chief Police Officers) requires that every alarmed premises must have at least two keyholders, one must be available and have transport.

Each keyholder must be contactable and have transport at all times. They must be able to respond quickly to an attendance request, day or night. Should you not comply with these requirements; the Police will withdraw response from your premises. Your alarm receiving centre is not allowed to inform the Police of any alarm activations unless the keyholding information is available.

When Surety Keyholding Ltd is appointed ALL of the above requirements are met.

Lock Ups & Unlocks

Surety Keyholding Ltd can also provide you with a service which removes the worry from your employees and yourself in securing your own business:

• Unlock and lock staff car parks
• Provide visible deterrent signs
• Unlock and lock offices or buildings
• Ensure that unnecessary lighting has not been left on
• Guarantee that windows and doors have not been left open
• Set or unset the alarm
• Close shutters
• Removes the liability from managers and employees

All of the above will bring you peace of mind, in that your premises have been correctly secured. You will always be guaranteed that your premises are unlocked/locked on time each day, thus enabling you to get directly to work or play without wasting time unlocking/locking buildings and disarming alarms.